Determinants of Patient Satisfaction in Public and Private Hospitals: A Cross-Country Analysis

Authors

  • Muneeb Ullah Jan Department of Medicine, Khyber Teaching Hospital, Peshawar, Pakistan Author
  • Zair Hassan Department of Cardiology, Lady Reading Hospital, Peshawar, Pakistan Author
  • Muhammad Shahbaz Khan Department of Cardiology, Lady Reading Hospital, Peshawar, Pakistan Author

DOI:

https://doi.org/10.71465/bhsr25

Keywords:

Patient satisfaction, public hospitals, private hospitals, healthcare quality, service delivery, hospital infrastructure, staff professionalism, cross-country analysis

Abstract

This study investigates the determinants of patient satisfaction in public and private hospitals across multiple countries. By analyzing data from various healthcare settings, the research identifies key factors influencing patient satisfaction, including service quality, staff professionalism, and hospital infrastructure. The findings aim to provide insights for healthcare policymakers and administrators to enhance patient care and improve hospital services.

Published

2022-06-30

Issue

Vol. 3 No. 01 (2022): Bulletin of Health Services Research

Section

Articles

License

Creative Commons License

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